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"BE FLEXIBLE!!! There are always going to be students who encounter technical problems. They can range from power outages, internet outages, crashed computers etc. Since students taking on-line classes are most likely at home, you have a single parent who has a sudden emergency with a child. There are always the times when our web site goes down so students don't know how to get into BlackBoard (if that server is even up). If you give on-line quizzes and tests, be aware that you may have to reset them for some students who encounter technical problems."
Plan before the class starts how you will handle a 'lost chat session'."
~Judy McCory
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