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• Table of Contents
• Preface
• Chapter 1
• Chapter 2
• Chapter 3
• Chapter 4


• Chapter 5
• Chapter 6
• Appendix A
• Appendix B
• Appendix C

• Communication Tools
• Discussion Board
• Collaboration
• Collaboration Guidelines
• Digital Drop Box

Chapter 4

Collaboration Guidelines

Category 5: Communication and Collaboration

Principle: Communication and collaboration foster strong learning communities, counteracting the often-isolating nature of distance learning. Providing a variety of communication channels-e-mail, telephone, discussion forums, online chats, etc.-encourages studentto- teacher and student-to-student interaction, particularly if that communication is well integrated into assignments begun earlier in the term.

Effective Indicators:

• Communication method used in the class, such as:
• online chat
• discussion forum
• teleconference
• on campus meeting
• others
• Instructor's availability
• virtual office hours
• E-mail turn-around time